NELA DENTAL REVIEWS
NELA Dental is proud to serve the people of northeast Louisiana and take pride in positive feedback from our patients. Review trusted testimonials from real people just like you. Thank you for considering NELA Dental for your dentistry needs.
Cynithia R.
"The best!!!!!I hope to never see another Dentist loved Dr. Costello and everyone there. They have been over and beyond what I have ever experienced in any professional setting. Thank you"
Shana N.
"After my implants I finally got my permanent teeth. The entire staff at NELA is WONDERFUL! Everyone is always so friendly and knowledgeable. Now my fiancé is getting implants also!!! I would recommend them to anyone!!! THANKS NELA!!!!"
Tom G.
"Have used this practice for years. Always professional and courteous. I've never had a bad experience at this practice."
Krystal R.
"I came into town unexpectedly due to a family death and had no intentions of getting my implants finished at this time, but Karen and this incredible team worked a miracle. Karen took the information I gave her about my temporary arches and made it happen. From the moment I walked in, the receptionist and everyone in the office were absolute angels. I couldn't believe how quickly I was able to get in--they all went right to work on my teeth like a NASCAR mechanic changing tires during a race! I go back in two weeks to get the final implants placed. Miranda is a precious, deeply caring young woman who is artistically helping complete my final piece. She is extremely thorough and cares about every little detail of your teeth. I detest going to the dentist (or dealing with an attorney!), but these people truly have the ingredients a local business needs to be successful in serving our community. Thank you so much, Karen, Miranda, and Dr. Castillo. I just can't thank you enough! See you in a few weeks!"
Cristina G.
"I loved the staff and they were very helpful. Dr. Castillo was a very helpful and such a down to earth dr. I love them. I dill be going back. For sure. Thank you so much."
Paula R.
"I was a NELA patient in Oak Grove when they sold the practice and I planned to stay closer to home for dental needs. It hadn’t worked out, so yesterday I went back and Beth did her usual spectacular job of cleaning and polishing. It’s worth the extra drive to Monroe! I got a good report so will go back in 6 months!"
Hollis W.
"Wow! Front the scheduling, to walking in, to getting into the chair, to be blessed on the way out by the amazing staff! Everything was FLAWLESS! I felt like I was at my dentist from back home! Special shoutout to Mrs. Karla, Dr. Pruden, and my girl Marjo! This was a first time experience for me and honestly was on edge but my friend recommended this place and I’m forever grateful!"
Kelli M.
"For the first time in my life, I don’t have to have a full-on nauseous panic attack leading up to going to the dentist! I didn’t know that was even possible! Dr. Rachal was friendly, extremely empathetic, accomodating, and explained my options carefully. The entire office is very nice and comfortable and everyone working there is so extremely sweet. It really shows that they treat their employees well, which makes a huge difference for the overall feel of going here."
V.J.
"I am writing this review to express my sincere appreciation for the exceptional service I received at NELA Dental of Monroe, especially considering the challenging circumstances following the recent ice storm that devastated our region. I was incredibly impressed that they were able to accommodate my dental cleaning appointment so promptly, demonstrating a high level of commitment to their patients' well-being. Furthermore, the hygienists consistently displayed remarkable care and consideration throughout my treatment, particularly when addressing the specific needs of adult patients. The staff's expertise in navigating complex insurance issues was truly remarkable; they handled everything with efficiency and ease, alleviating a significant amount of stress. I was also very pleased to learn that they offer their own discounted cleaning and services package, which provides excellent value for money. The office itself has a wonderful ambiance, with a tasteful and comfortable interior that makes you feel relaxed and at ease. The entire staff, from reception to the dental assistants, is exceptionally friendly and welcoming, creating a positive and reassuring environment. I also appreciated the abundance of available parking, making my visits very convenient. Lastly, I was very impressed by the practice's investment in modern and advanced cleaning equipment, which gave me confidence in the quality of care I was receiving."
Kimberly M.
"A few years ago I had the worst dentist appointment of my life. I was in so much pain and the dentist ignored my cries. For years, I struggled to go back to the dentist even when I really needed to because I had anxiety just thinking about past experiences. However, I went to a new dentist yesterday and had the best experience I could ever have at NELA Dental they were so sweet to me. Treated me with such kindness and grace yesterday. If I even flinched they didn’t make a move til everything was perfect and my heart was settled. If you have anxiety or hate going to the dentist, please make them your choice. I will never go to another dentist. I love them so much for what they did for me yesterday. Dr. Pruden was a gem!"
Tyiesha C.
"This was my son's very first dental visit and because of everyone there he quickly got over being nervous. Everyone was very professional and welcoming. I am blessed and truly grateful to have found such a caring staff for my baby. Thank you for loving what you do. It makes a world of difference in how you treat your patients. Highly recommended.
